Last updated: 28 July 2026
Who we are
This website represents Valvar LTD, based at 33 Potterton Road, Leicester, LE4 2EU. Privacy questions can be sent to info@valvar.co.uk.
Information you provide
When you use the contact form, telephone or email, you may provide your name, email address, telephone number, property postcode, preferred contact method and a description of the work. The website stores contact-form submissions so that an enquiry is not lost if an email-delivery problem occurs.
How the information is used
The information is used to respond to your enquiry, send a confirmation, discuss the requested work, prepare an estimate where appropriate, arrange services and keep necessary business records. Form messages are delivered through the website email and queue services.
Website security information
The web server may record technical information such as IP address, browser type, requested page and time of access. This information is used for security, fault investigation and basic service operation.
Sharing and retention
Personal information is not sold. It may be shared with service providers where required to operate the website, deliver communications or complete agreed work. Contact-form information is kept only for as long as reasonably required for the enquiry, any resulting service, legal obligations or legitimate business records. Closed enquiries can be deleted when they are no longer required.
Your choices
You can contact Valvar to ask about personal information held in relation to your enquiry or to request correction or deletion where appropriate.
Policy updates
This notice may be updated when the website or the way enquiries are handled changes.